Jaipur, India · Arranging travel worldwide since 2024
The world, arranged beautifully.
Flights, visas, holidays, corporate travel and airport transfers — planned by advisors who read the fare rules, check the documents and answer the phone at three in the morning.
- 18,400+ travellers served
- 96 destinations
- 98.6% visa approval rate
- 4.9 average rating
Why travellers trust us
- MSME registered Udyam UDYAM-RJ-17-0665346 — verifiable on the Government of India portal.
- Secure payments PCI-DSS compliant gateways. We never store card numbers and never request them by message.
- Written quotations Inclusions and exclusions listed separately on every quote, before you pay anything.
- 24/7 duty desk A real number, answered by a person, for every traveller currently on a trip booked with us.
- Grievance officer Named officer under the Consumer Protection (E-Commerce) Rules, 2020. Acknowledgement within 48 business hours.
- No hidden fees Our service fee is a visible line item on every quotation. It is never folded into a fare.
What we do
Five services, one advisor
Most trips need more than one of these. Booking them in one place means the visa timeline drives the ticketing, the transfer knows the flight number, and one person owns the whole thing.
Flight Bookings
International and domestic fares held, routed and re-cut by advisors who know which connections actually work.
Explore
Visa Services
Documentation prepared, cross-checked and tracked to decision — with a 98.6% approval rate across the applications we file.
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Holiday Packages
Honeymoons, family trips and once-in-a-decade journeys, planned in detail and priced without surprises.
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Corporate Travel
Policy, approvals, duty of care and consolidated billing under a single managed account.
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Cab Services
Airport transfers, intercity runs and chauffeur hire with vetted drivers, tracked flights and fixed pricing.
ExploreWhy Urban Wings
The difference is preparation
Almost everything that goes wrong in travel was preventable at the desk. A fare rule nobody read. A visa file nobody cross-checked. A connection nobody sanity-tested. That is where our work happens.
- 01
One advisor, start to finish
The person who quotes your trip is the person who books it, the person who fixes it when a flight moves, and the person who answers when you are away. You never re-explain your trip to a queue.
- 02
The price you approve is the price you pay
Every quotation lists inclusions and exclusions as two separate lists. Our service fee is a visible line, never buried in a fare. Nothing appears at check-in that you had not already agreed.
- 03
We will talk you out of a bad booking
A connection too tight to survive a delay, a visa application that is not ready, an itinerary with five cities in twelve days — we say so. Losing one booking matters less to us than losing your trust.
- 04
Support that works at 3am
Every traveller booked with us has a duty desk number that a person answers. Cancellations, missed connections and failed transfers are handled by us while they are happening, not documented afterwards.
- 05
A registered Indian enterprise
Urban Wings Travel is registered with the Ministry of MSME, Government of India under UDYAM-RJ-17-0665346. That number is publicly verifiable, and we put it on the site precisely so you can check it.
- 06
Preparation is most of the work
Visa files cross-checked before they are filed. Fare rules read before you pay. Hotel accessibility confirmed by telephone. Almost everything that goes wrong in travel is preventable at the desk.
- Travellers served since 2024
- Destinations arranged
- Visa approval rate
- Corporate accounts
- Clients who book again
- Airline partners
Figures current as at 25 July 2026. Visa approval rate is measured across applications we prepared and filed.
Where people are going
Destinations we know properly
Not a list of everywhere on earth. These are the places we have arranged repeatedly and can advise on with real specificity — which hotel, which month, which mistake to avoid.
Sample itineraries
Starting points, not fixed menus
Every trip we sell is customised. These exist to show the standard we work to and to give you a realistic sense of cost before you spend an hour on the phone.
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Maldives 5N / 6DMaldives Water Villa Escape
Five nights in an overwater villa with a house reef, seaplane transfers both ways and one private sandbank dinner. Deliberately unscheduled.
- Overwater villa, 5 nights
- Return seaplane transfers
- Half board
from ₹1,25,000 per personEnquire -
Switzerland 8N / 9DSwiss Alpine Rail Journey
Lucerne, Interlaken and Zermatt connected by the Glacier Express and the Bernina line, with a Swiss Travel Pass covering every onward journey.
- 4-star hotels, 8 nights
- Swiss Travel Pass
- Glacier Express reserved seats
from ₹2,15,000 per personEnquire -
Japan 11N / 12DJapan: Tokyo, Hakone & Kyoto
The classic arc, timed against blossom or autumn colour, with the Shinkansen legs reserved and the timed-entry sites already booked.
- 11 nights across 3 cities
- JR Rail Pass
- Reserved Shinkansen seats
from ₹2,40,000 per personEnquire -
Dubai, UAE 4N / 5DDubai Family Long Weekend
Four nights built around what children actually enjoy, with a desert overnight and a full day kept free for the hotel pool.
- 4-star family rooms, 4 nights
- Burj Khalifa timed entry
- Desert safari with dinner
from ₹68,000 per personEnquire -
Bali, Indonesia 7N / 8DBali: Ubud & the Coast
Split between the rice terraces and the sea, which is the arrangement that makes Bali work. Private driver throughout.
- 4 nights Ubud, 3 nights coast
- Private car and driver
- Nusa Penida day trip
from ₹82,000 per personEnquire -
Kenya 7N / 8DMasai Mara Migration Safari
Fewer camps, more nights in each, timed against the migration rather than the calendar. Shared game drives with a private option.
- 7 nights in 2 camps
- All game drives
- Full board
from ₹2,80,000 per personEnquire
Prices are indicative, per person on twin sharing, and exclude international airfare unless stated. Your quotation always lists inclusions and exclusions separately.
Ticketing across 65+ carriers and every major GDS
Airline names are shown to indicate the carriers we ticket. They are the trade marks of their respective owners and their use here does not imply any partnership, endorsement or affiliation.
How it works
From first message to coming home
Six steps, and you have the same advisor for all of them.
- 01
Tell us the shape of it
Where, roughly when, who is travelling and what the budget genuinely is. A call, a WhatsApp message or the form — whichever suits you.
No commitment, no fee - 02
We come back with real options
Costed, named and written out — with the trade-offs explained and our own recommendation stated plainly.
Within 4 business hours - 03
You change things
Two or three rounds of revision are normal and included. This is the stage where a good trip becomes the right trip.
As long as it takes - 04
We hold, then confirm
Seats and rooms held at the quoted price while you settle dates. On approval, everything is issued together with confirmations for each element.
Held up to 48 hours - 05
Pre-departure
Full itinerary, vouchers, transfer details, local contacts and a schedule re-check 72 hours out.
10 days before - 06
While you travel
A named contact and a duty number that is answered. If something moves, we rearrange what follows before you have to ask.
24/7 throughout
Customer reviews
What travellers actually say
1,286 reviews, averaging 4.9 out of 5. These are unedited.
- Flight Bookings
They talked me out of the cheaper fare — and were right
I had found a fare about ₹9,000 cheaper and asked them to match it. Instead of matching it they showed me that it had a 55-minute connection at Frankfurt with a terminal change, no checked bag, and no change permission. I took their routing. My original option ended up being delayed that week. That conversation is the whole reason I book through them now.
- Holiday Packages
They built the trip around my mother, not around a brochure
Travelling with a seven-year-old and my 74-year-old mother meant most itineraries I was sent were simply unrealistic. Urban Wings asked how far she could comfortably walk in a day and built from there — shorter days, lifts confirmed at every station, the rail passes already in our hands. It is the first family holiday where I was not managing everyone.
- Corporate Travel
Our finance team got three weeks a quarter back
We were reconciling around 180 individual expense claims a quarter. Now it is one invoice, coded to our cost centres, and our compliance rate went from somewhere around 60% to 94% because the policy is applied at booking instead of argued about afterwards. Implementation took twelve days and nobody had to learn new software.
- Visa Services
Caught the problem that got me refused the first time
I had been refused a Schengen visa the previous year and had no idea why. Urban Wings read my old file and found it in about ten minutes — my leave letter said one set of dates and my hotel booking said another. They rebuilt the whole application around a consistent story. Approved in nineteen days.
- Cab Services
Landed three hours late at 2am. The car was there.
Diverted to Jaipur, then a long delay, and we finally landed close to two in the morning. I had genuinely written the transfer off. The driver was waiting with my name, no extra charge, and the dispatch desk had already messaged to say they were tracking it. That is the entire product as far as I am concerned.
- Holiday Packages
The unscheduled afternoons were the best part
Every other itinerary I was quoted filled every hour. Urban Wings deliberately left three afternoons completely empty and told me that was intentional. Those were the days we remember most. They also had the Amber Fort tickets timed so we walked past a queue of about two hundred people.
Support
Someone answers at three in the morning
Every traveller booked with us gets a duty desk number issued with their itinerary. Not a chatbot, not a ticket queue — a person who can see your booking and change it.
- Disruption handled before you ask We monitor every ticket we issue. In most cases we are already working on your alternative before the airline finishes announcing the cancellation.
- One named contact, in your time zone You are not re-explaining your trip to whoever picks up. Your advisor knows the booking and owns it.
- Included, not an upsell On-trip support is part of what you have already paid. There is no premium tier for being looked after.
Common questions
Before you enquire
The questions we are asked most. There are more on the FAQ page.
Not covered here? Ask us directly — we answer within four business hours.
How do I start a booking?
Send us an enquiry through the contact form, call the office, or message us on WhatsApp. Tell us roughly where you want to go, roughly when, and how many are travelling. We reply within four business hours with either costed options or the questions we need answered first. There is no fee to enquire and no obligation to proceed.
Do you charge for planning and quotations?
No. Enquiries, quotations and the first rounds of itinerary revision are free. We only charge once you confirm a booking, and our service fee is shown as a separate visible line on the quotation you approve — it is never folded into a fare or a package price.
How quickly will I hear back?
Within four business hours during office hours for a first response. A full costed itinerary for a complex multi-country trip takes two to three business days, because doing it properly means checking availability and pricing rather than sending you a template.
Do you charge GST?
No. Urban Wings Travel is not registered under GST, so we do not collect GST and we do not issue GST invoices. This is stated on our Udyam registration and we mention it plainly because businesses claiming input credit need to know before booking. Government levies, airline taxes and consular fees are separate charges collected by those authorities and are shown as such on your quotation.
When do I have to pay?
Flights are usually ticketed and paid in full at confirmation, because fares are only guaranteed once issued. Holiday packages take a 25% deposit at confirmation with the balance due 30 days before departure. Some peak-season rates require earlier settlement, and where that applies it is written into your quotation before you commit.
Can I cancel a booking?
Yes, subject to the cancellation terms of the airline, hotel or operator involved, which we set out in your quotation before you pay. Our own service fee covers work already performed and is not refundable. Full details are in our Refund and Cancellation Policy.
How long do refunds take?
Our own portion is processed within 7 business days of the refund being agreed. Amounts held by airlines, hotels and operators are refunded on their timelines — typically 15 to 45 business days for airlines, and sometimes longer for international carriers. We chase these on your behalf and keep you updated rather than leaving you to follow up.
Start here
Tell us where you want to go
One message is enough to begin. We will come back within four business hours with costed options and an honest recommendation — including when the answer is to wait.
No obligation and no fee to enquire · Reply within 4 business hours · Speak to +91 95809 18157